Refund/Return Policy

All shipping fees are non-refundable.

Due to our products being consumable we cannot resell any returned items, therefore there will be a 30% restock fee on any returned unopened items. Any opened product is non-refundable.

Any refunds will not be issued until product is recieved back at headquarters.

Prior to shipping product back you must email dip_n_joe@yahoo.com and include order #, product being returned and reason for return.

Once the product is recieved at headquarters a refund will be issued accordingly.

If a package is lost during return shipment customer will be responsible. We suggest getting insurance on your package.

Join fees and kits are non-refundable once purchased.